Privacy Policy

1. Introduction

Needy Peak ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website needy-peak.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Contact us for services
• Participate in consultations
• Engage with our content

This information may include:

• Name and contact details (email, phone number, address)
• Company information
• Business details and requirements
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent
• Date and time of visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and requests
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security
• To analyze website usage and performance

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you voluntarily provide information or consent to marketing communications
• Legitimate Interest: To improve our services and communicate about our business
• Contractual Necessity: To fulfill our obligations under service agreements
• Legal Compliance: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Payment processing
• Analytics and performance monitoring

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal proceedings
• Government investigations
• Compliance with regulatory requirements
• Protection of our rights and safety

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access
• Alteration or destruction
• Accidental loss
• Unlawful processing

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors considered for retention periods include:

• The nature of the information
• Legal and regulatory requirements
• Contractual obligations
• Business operational needs

8. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Request correction of inaccurate data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place through:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Other legally recognized transfer mechanisms

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For data protection matters, you can contact our Data Protection Officer at:

Email: [email protected]

16. Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the UK's data protection supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113